We use third party companies to deliver all of the orders. Hence the direct inteaction between customer and courier companies are completely recommended and needed! However, our Ultimate Customer Service, will be checking out all of the orders to ensure that our customers will receive their orders ontime, without any hassle. In case that you are facing a problem, you may contact our UCS, they will do their best to serve you on any issue.
Which companies will deliver your orders?
The companies we are working with are, TNT, DHL, UPS, Citylink Express, Aramex and TAQBIN.
How much is the shipping cost?
For the orders below RM100 the shipping is flat at RM8.
For the orders above RM100 the shipping is free of charge!
Is your order traceable?
Yes, all of the shipments are with live tracking. So you can track your shipment all the way down to your doorstep.
Do we use boxes?
WE NEVER SHIP YOUR ITEMS in an inappropriate condition which unfortunately can be seen from many of the other companies. We pack your order together with our latest catalogues, leaflets, samples and free gifts in a proper box with printed MCM on both sides. This will bring your products in the best condition.
How long the delivery takes?
Delivery is usually between 1 - 3 business days within West Malaysia, and 2 - 4 business days to East Malaysia.
Tracking Citylink Express